Unexpected error occured

Happy Friday everyone! Wanted to report an error that sometimes comes up immediately after I try to save notes in the Comments field after a call ends. It happens maybe 10% of the time? Happy to provide more information.

Hey @buenaparkmark thanks for reporting this. I will file a ticket with our team and report back. Have you noticed exactly when this error message occurs while you’re using the system?

It’s random–I can’t pinpoint why it occurs. But you can look up the time I called Angie Lopez and see if it’s linked to anything on your end.